How information is handled.
This policy explains the types of information that may be received through the website, why it may be used and the choices available to users.
Information you provide
When you contact support or request plan activation, you may provide contact details and information needed to understand or respond to your request. Avoid submitting passwords or unnecessary sensitive credentials.
Technical information
The website and its hosting infrastructure may process basic technical information needed to serve pages, protect the service and troubleshoot errors, such as request metadata, browser or device information and server logs.
How information is used
Information may be used to respond to requests, provide onboarding/training/support, administer plan-related communications, review refund requests, maintain website security and comply with applicable legal obligations.
Sharing and service providers
Information may be handled by service providers needed to operate communications, hosting or related platform functions, or disclosed when required by law. The policy does not describe user information as being sold.
Retention
Information is retained for as long as reasonably necessary for the purposes described above, record keeping, dispute handling, security or legal obligations. The period can depend on the type of record and applicable requirements.
User choices and security
You may use the Contact page to ask questions about information you submitted, subject to applicable legal and operational limitations. Users should avoid sending passwords, OTPs or unnecessary financial credentials.
Third-party services and updates
External services may have their own privacy practices. Review their terms before providing information to them. This policy may be updated when the website or operational requirements change.
Privacy questions
For privacy-related questions, use the Contact page and select the Email Us option.